This incident has been resolved. All of our apps and SMS messaging services have returned to normal operation. Thank you for your patience.
Posted Jul 01, 2026 - 13:53 EDT
Monitoring
We have implemented fixes and restored our apps to normal operation. There is continued congestion affecting SMS message delivery, and we are actively working to resolve it. We will provide a final update once this is fully resolved.
Posted Jul 01, 2026 - 13:39 EDT
Update
We have identified the root cause and are focused on restoring full performance of our apps. Our team is actively working through recovery, and we will provide another update as our efforts continue.
Posted Jul 01, 2026 - 13:18 EDT
Identified
We are in the process of restoring our apps, including registration and calling. Some users may now be able to use the apps, though we are still working to confirm full restoration. Messaging services are still being investigated. We will provide another update as more information becomes available.
Posted Jul 01, 2026 - 12:19 EDT
Update
We've made progress in our investigation and work is continuing to restore normal performance of our apps. We will provide another update within 30 minutes.
Posted Jul 01, 2026 - 12:01 EDT
Investigating
We are investigating an issue affecting our apps. Some users may experience degraded performance or errors when using the mobile, desktop, or web apps. Our engineering team is actively working to identify the cause, and we will provide another update within 30 minutes.
Posted Jul 01, 2026 - 11:35 EDT
This incident affected: Bluecall Apps (Mobile App (iOS), Mobile App (Android), Desktop App (macOS), Desktop App (Windows), Desktop App (Web)).